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External Fibre connection to house query

bmc
Hero
Posts: 3,921
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Registered: ‎28-02-2017

Re: External Fibre connection to house query

@alanfretten 

Just re-read post #3

 

You are not on a Fibre Priority Exchange and you should be able to go SOGEA when the landline goes according to what the Checker says.

 

Brian

MisterW
Superuser
Superuser
Posts: 16,261
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Registered: ‎30-07-2007

Re: External Fibre connection to house query

it's the copper network that's being closed which includes broadband copper connections to a cab. No Internet company will offer an FTTC service anyway where full fibre is available I have tried.

@alanfretten  as @bmc says , the copper network to the cabinet is not being closed. As long as your exchange isn't 'Fibre priority' (and from the availablity checker yours isnt!) then you can order SoGEA ( confusingly called Fibre by most ISPs )

 

Txt was from Openreach, on Monday - same day I placed the order. There was actually 2 texts first gave the option of replying CONFIRM or ACCESS. CONFIRM meant that the work would be done without the need for anyone to be at home. ACCESS if someone needed to be home.

I wonder if that text was for the survey visit ? what was the timescale for the visit ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 19,159
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Registered: ‎24-02-2012

Re: External Fibre connection to house query

@MisterW 

 

@alanfretten  as @bmc says , the copper network to the cabinet is not being closed

Do you mean 'from' the cab?

John
MisterW
Superuser
Superuser
Posts: 16,261
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Registered: ‎30-07-2007

Re: External Fibre connection to house query

Bad choice of words perhaps! I meant the copper from the house to the cab

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 19,159
Thanks: 6,294
Fixes: 289
Registered: ‎24-02-2012

Re: External Fibre connection to house query

Thanks - just confused me a bit, but that's not difficult these days. 🤣

John