External Fibre connection to house query
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: External Fibre connection to house query
- « Previous
-
- 1
- 2
- Next »
Re: External Fibre connection to house query
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just re-read post #3
You are not on a Fibre Priority Exchange and you should be able to go SOGEA when the landline goes according to what the Checker says.
Brian
Re: External Fibre connection to house query
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
it's the copper network that's being closed which includes broadband copper connections to a cab. No Internet company will offer an FTTC service anyway where full fibre is available I have tried.
@alanfretten as @bmc says , the copper network to the cabinet is not being closed. As long as your exchange isn't 'Fibre priority' (and from the availablity checker yours isnt!) then you can order SoGEA ( confusingly called Fibre by most ISPs )
Txt was from Openreach, on Monday - same day I placed the order. There was actually 2 texts first gave the option of replying CONFIRM or ACCESS. CONFIRM meant that the work would be done without the need for anyone to be at home. ACCESS if someone needed to be home.
I wonder if that text was for the survey visit ? what was the timescale for the visit ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: External Fibre connection to house query
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@alanfretten as @bmc says , the copper network to the cabinet is not being closed
Do you mean 'from' the cab?
Re: External Fibre connection to house query
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Bad choice of words perhaps! I meant the copper from the house to the cab
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: External Fibre connection to house query
a month ago
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks - just confused me a bit, but that's not difficult these days. 🤣
- « Previous
-
- 1
- 2
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: External Fibre connection to house query