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Ever since joining (over 6 months ago) my account says it has an order processing

whall3y
Dabbler
Posts: 16
Fixes: 1
Registered: ‎14-08-2015

Ever since joining (over 6 months ago) my account says it has an order processing

‎24-11-2021 1:02 AM

An error has occurred

You can't change your products for the moment, you have an order which is currently being processed. Please try again later.

 

My online account has always reported the above not allowing me to change/upgrade. How do I get this fixed?

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,298
Fixes: 1,600
Registered: ‎21-04-2017

Re: Ever since joining (over 6 months ago) my account says it has an order processing

‎24-11-2021 10:40 AM

I've just sorted this for you now. Can you let me know if you have further issues? Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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