Engineer visits for installation
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Engineer visits for installation
23-05-2020 1:57 PM
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I've just ordered a broadband/phone package (to be installed on 04/06/2020).
Plusnet tells me: "Please note that should your Phone engineer appointment be missed or access is refused then a £65 charge may be applied to your account. Further information can be found here: https://www.plus.net/help/legal/terms/?scrollTo=engineerVisits#standardTerms"
Does this mean I am to expect a visit from an engineer during the installation of the new phone/broadband service? If so, will it be on 04/06/2020 or some other day?
Re: Engineer visits for installation
23-05-2020 2:03 PM
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@dgfr2 If you already have a phone-line installed, an engineer visit is highly unlikely. I assume you already have a BB connection?
Re: Engineer visits for installation
23-05-2020 2:19 PM
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This topic has been moved from ADSL Broadband to My Order.
Customer and Forum Moderator. Windows 10 Firefox 100.0.2 (64-bit (64-bit)
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