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Engineer installation date change

Townman
Superuser
Superuser
Posts: 23,194
Thanks: 9,713
Fixes: 162
Registered: ‎22-08-2007

Re: Engineer installation date change

@ronnielim2000 

You might explore multiple reschedules!  Reschedule as late as the business can facilitate ... then nearer that date ... reschedule again.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

ronnielim2000
Hooked
Posts: 7
Registered: ‎07-12-2022

Re: Engineer installation date change

Yes I tried one reschedule, but it took 45 minutes holding on the phone to do it!
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,927
Thanks: 1,536
Fixes: 480
Registered: ‎01-01-2012

Re: Engineer installation date change

Hi @ronnielim2000

If you can PM me what date you'd like it changed to I can look at doing that for you but you would likely be looking at the beginning of February 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
ronnielim2000
Hooked
Posts: 7
Registered: ‎07-12-2022

Re: Engineer installation date change

Thank you for, but I mentioned this already in a previous PM, but the latest postponement the Support Team could offer was until January. I said that was not possible, but still received emails 2 weeks after that saying that the 18th Jan was confirmed. The earliest possible date in 02 April 2023.