Engineer Appointment

[#1]

Hi 

I have an engineer appointment tomorrow and I was wondering if the engineer would need to enter the premises and when? I have an appointment tomorrow morning but I have not yet received any kind of notification about the time and what will happen tomorrow.

[#2]

Dpont hold your breathe, i had an engineer appointment 2 weeks ago, went to the site for a long stand, still waiting now 2 weeks later, and i give up ringing and being on hold for an hour

[#3 · Accepted solution]

Hi @jxxie

The engineer was external and it is now showing that everything is complete. Please can you connect your modem and let us know how it goes.

[#4]

Thanks for replying. Havn’t got the router yet, I’ll see how it goes once the router arrives.

[#5]

I'd like an engineer to visit my property to fix the problem i have with my internet hub please,preferably tomorrow sometime 9r on Monday if possible.

[#6]

@Richwall Sorry to hear this.

From what I can see you've contacted us regarding this and a engineer has been booked

Let us know how you get on

[#7]

It's all running fine now the engineer has done the required repair to my broadband problem,all running fine now,Thank You.

[#8]

Glad to hear that @Richwall, thanks for letting us know.