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Early activation

manol
Newbie
Posts: 1
Registered: ‎09-08-2017

Early activation

Just received my router through the post yesterday but it's due to be activated on the 23rd. Is there any way plusnet can activate it early? What takes so long?
3 REPLIES 3
jab1
Legend
Posts: 16,820
Thanks: 5,346
Fixes: 248
Registered: ‎24-02-2012

Re: Early activation

Welcome to the forums, manol

There doesn't seem to be any Plusnet staff on here at the moment - it is weekend - but hopefully one of them may be able to pick this up Monday for you.

 

John
bmc
Hero
Posts: 3,198
Thanks: 1,000
Fixes: 48
Registered: ‎28-02-2017

Re: Early activation

An OpenReach engineer has to visit the FTTC cabinet to so some work. Your activation date depends on engineer availability.

 

Brian

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Early activation

Sorry about the delay with your activation

It's due to engineer availability I'm afraid Sad

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet