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Earlier activation date?

Posts: 1
Registered: ‎10-11-2017

Earlier activation date?

Hi, I have placed an order with yourselves for fibre broadband and phone. Was initially given a date of the 11th November but this was changed to the 21/11. Have had an awful experience with talk talk, they never managed to connect me to the internet yet so have been without internet for 6 weeks, hence why changing to yourselves . Is there anyway I can have an earlier activation date please as getting pretty desperate now. Thanks
Plusnet Help Team
Plusnet Help Team
Posts: 9,550
Thanks: 3,075
Fixes: 483
Registered: ‎21-04-2017

Re: Earlier activation date?

Hello there and welcome aboard.

We're unable to speed this up I'm afraid as the delay is due to engineer availability.

Sorry for the inconvenience caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team