Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
I've recently moved into a new property and ordered new Fibre install.
I was hoping I can confirm when an engineer is due to connect my broadband / new line as I haven't had an update.
I work from home and mobile signal is extremely poor so I need to have an idea of when it will be installed.
Thanks for getting in touch @RSteel.
I've checked your order and I can confirm that an engineer is due to go out tomorrow morning between 8 am and 1 pm.
Let us know if you have any further issues