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Does the order tracker not work any more?

FIXED
Marksfish
Seasoned Pro
Posts: 1,003
Thanks: 255
Fixes: 4
Registered: ‎22-11-2014

Does the order tracker not work any more?

I still had a link in my browser from previously, which had an address for the PN order tracker at https://www.plus.net/order-tracker/ . If I go to this page, it says I have no order in progress. A bit worrying as my line and fibre are due to migrate in on the 21st. It used to be a handy page which gave all the info of where the order was, i.e. order placed, router dispatched, etc. Is there anything similar?

Thanks

Mark

1 REPLY 1
Satss
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 438
Fixes: 37
Registered: ‎06-08-2018

Re: Does the order tracker not work any more?

Fix

Hi @Marksfish

 

Thank you for getting in touch. I'm afraid we no longer have any function in place to support customers tracking their own orders. In regards to your orders, I have checked these and they are still going ahead for the date you have been informed.

 

If you have any further questions please do not hesitate to get in touch.