Does the order tracker not work any more?
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: Does the order tracker not work any more?
17-09-2018 5:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I still had a link in my browser from previously, which had an address for the PN order tracker at https://www.plus.net/order-tracker/ . If I go to this page, it says I have no order in progress. A bit worrying as my line and fibre are due to migrate in on the 21st. It used to be a handy page which gave all the info of where the order was, i.e. order placed, router dispatched, etc. Is there anything similar?
Thanks
Mark
Fixed! Go to the fix.
18-09-2018 4:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Marksfish
Thank you for getting in touch. I'm afraid we no longer have any function in place to support customers tracking their own orders. In regards to your orders, I have checked these and they are still going ahead for the date you have been informed.
If you have any further questions please do not hesitate to get in touch.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Re: Does the order tracker not work any more?