Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Direct debit failed message
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- Direct debit failed message
Direct debit failed message
10-05-2019 11:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, I am a new customer in the process of waiting for my broadband to go online.
I've already set up direct debit in the manage account options. My bank says it's already active but plusnet keeps sending me direct debit failed message.
I opted for the line rental saver. Already paid upfront for 18 month contract. Order progress is stuck on "first payment". I thought I already paid everything in advance?
Internet is supposed to go online on the 16th. Not much time left. Please help.
I've already set up direct debit in the manage account options. My bank says it's already active but plusnet keeps sending me direct debit failed message.
I opted for the line rental saver. Already paid upfront for 18 month contract. Order progress is stuck on "first payment". I thought I already paid everything in advance?
Internet is supposed to go online on the 16th. Not much time left. Please help.
Message 1 of 2
(693 Views)
1 REPLY 1
Re: Direct debit failed message
10-05-2019 12:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @nakoruru, welcome to the community forums.
I have taken a look into this for you and provided a more detailed response on the account here for you (due to some information being account specific).
Also just to note, the Line Rental Saver is an advance payment for 12 months Line Rental, so would not cover the full 18 month contract period.
Message 2 of 2
(675 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page