We're moving into a new rental on Monday (19th).
We had a text from Plusnet saying that the previous tenant's contract (with EE) would cease today (14th September), and they'd then try to restart the line.
However, what we don't know is when the line will be usable and when we'll get our router to actually get online at the address.
Can anyone help?
Re: Delayed Order
Hi @cslddin, sorry for us taking a long while to respond. I've checked over your account and the services are due to go live on 22/9/22. We send the router out to arrive a day or two prior to activation so that's due to reach you next week.