When renewing my contract online once I ticked the terms and conditions and
Fixed! Go to the fix.
Re: Contract Renewal - error
@mhfarr13 Welcome to the forum.
There have been many cases recently where this message has been stuck on an account for months and preventing contract renewals going through. I suggest that you ring the Customer Options Team on 0800 0132632 and talk to them. Calls to this number tend to be answered fairly quickly.
Thanks for your response, this morning I have logged in and the error message is no longer present. It has either been resolved or the issue has resolved itself.