When renewing my contract online once I ticked the terms and conditions and
Fixed! Go to the fix.
Re: Contract Renewal - error
@mhfarr13 Welcome to the forum.
There have been many cases recently where this message has been stuck on an account for months and preventing contract renewals going through. I suggest that you ring the Customer Options Team on 0800 0132632 and talk to them. Calls to this number tend to be answered fairly quickly.
Moderator and Customer
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Thanks for your response, this morning I have logged in and the error message is no longer present. It has either been resolved or the issue has resolved itself.