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Confusion over contract and charges

phornby26
Hooked
Posts: 5
Registered: ‎02-04-2020

Confusion over contract and charges

Sorry to keep contacting you but I'm not very good navigating my way around the forum.

I'm a bit confused by everything at the moment:

Not sure what deal exactly I'm on with Broadband

How much the combined broadband and phone package should be per month

What the time period of the contract is

Also I have upgraded my phone to allow for daytime calls which I think includes mobile, ringback etc

I can't seem to see this info anywhere when I log in to my account

2 REPLIES 2
daveplus
Pro
Posts: 563
Thanks: 122
Fixes: 7
Registered: ‎25-08-2010

Re: Confusion over contract and charges

Hi @phornby26 

1 Login to your account

2 Click Manage Account then click Account Summary to view all the details

Dave

 

 

 

phornby26
Hooked
Posts: 5
Registered: ‎02-04-2020

Re: Confusion over contract and charges

Many thanks Dave

I've managed it now!