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Confirmation of the £75 cheque to be received

Posts: 8
Registered: ‎28-02-2019

Confirmation of the £75 cheque to be received

Hi there I signed up on the broadband deal with a £75 cheque cashback on the 14th February via online chat with your colleague who confirm the cashback deal as I was signing it via the comparison website. The upfront payment of £197.88 was taken on the 15th February. My broadband was activated on 27th February. However, till date i have not received email about confirmation of the deal and advice on how to claim in my email. Please can you help. Thank you very much. Regards Kai
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 779
Fixes: 32
Registered: ‎06-08-2018

Re: Confirmation of the £75 cheque to be received

Hi Kai,


Thanks for getting in touch.

I'm sorry if you haven't received any updates about the cashback from us, I appreciate you following this up.


I have looked into this and sent you an update here.


If you have any further questions, do let us know.

Thanks - LF