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Confirmation of the £75 cheque to be received

teekaihong1
Hooked
Posts: 8
Registered: ‎28-02-2019

Confirmation of the £75 cheque to be received

‎08-03-2019 4:50 AM

Hi there I signed up on the broadband deal with a £75 cheque cashback on the 14th February via online chat with your colleague who confirm the cashback deal as I was signing it via the comparison website. The upfront payment of £197.88 was taken on the 15th February. My broadband was activated on 27th February. However, till date i have not received email about confirmation of the deal and advice on how to claim in my email. Please can you help. Thank you very much. Regards Kai
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LordFoul
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 779
Fixes: 32
Registered: ‎06-08-2018

Re: Confirmation of the £75 cheque to be received

‎08-03-2019 10:27 AM

Hi Kai,

 

Thanks for getting in touch.


I'm sorry if you haven't received any updates about the cashback from us, I appreciate you following this up.

 

I have looked into this and sent you an update here.

 

If you have any further questions, do let us know.


Thanks - LF

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