Conection to fibre
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Conection to fibre
08-02-2019 1:28 PM
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I wondered if you could tell me when our fibre upgrade will be connected, also our phone caller display is not working. thanks, Bob.
Re: Conection to fibre
08-02-2019 2:10 PM
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Thanks for getting in touch.
We've been unable to place your fibre order until today as we were waiting for your landline to transfer over. I've placed the order for you and we'll confirm the date as soon as possible.
With regards to the caller display, I've placed an order to add this manually for you and this should be up and running within the next hour or so.
Apologies for any inconvenience caused
Re: Conection to fibre
10-02-2019 1:57 AM
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Re: Conection to fibre
10-02-2019 9:52 AM
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Moderator's Note(s)
Thread moved from Fibre Broadband to My Order.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Conection to fibre
10-02-2019 4:27 PM
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Hi @bobburling
I have responded via a ticket on your account with further detail on your issue. You can view these details here
If you have any questions feel free to get in touch
- Warwick
Re: Conection to fibre
08-03-2019 9:31 AM
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Re: Conection to fibre
08-03-2019 11:17 AM
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Hi @bobburling
I'm really sorry to hear this.
If the speed is lower than it should be, please can you raise a fault here and let us know when you have done this?
Thanks,
MoR
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