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Closed Support Question by Mistake!

FIXED
MysteryMan1
Grafter
Posts: 42
Thanks: 4
Registered: ‎25-05-2018

Closed Support Question by Mistake!

I am waiting to get FTTP installed by OpenReach and have been corresponding with one of the support guys (Anoush) for the past few weeks via a Support Question.

 

However, by mistake today I hit the "Close" button rather than the one to reply and can no longer add comments. I am wondering how to get back in touch as it was still ongoing.

 

 

The question is #177706496

 

Can any one help get this opened again?

Pleeeeeeeease!

3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,599
Thanks: 10,350
Fixes: 1,603
Registered: ‎21-04-2017

Re: Closed Support Question by Mistake!

Fix

Hi there.

No worries, that's easily done. 

I've re-opened the ticket for you now.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
MysteryMan1
Grafter
Posts: 42
Thanks: 4
Registered: ‎25-05-2018

Re: Closed Support Question by Mistake!

Phew! Thanks to you!

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,599
Thanks: 10,350
Fixes: 1,603
Registered: ‎21-04-2017

Re: Closed Support Question by Mistake!

No problems Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet