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'Checking your line' issue

FIXED
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Brockstaa
Newbie
Posts: 1
Registered: a week ago

'Checking your line' issue

Hi,

 

My broadband was supposed to be activated on 04/12/18 so I've just logged into my account to check my order where it tells me there's an issue with telephone line but that it is being looked into and I will be contacted.  Well I haven't been contacted and I placed my order around 3 weeks ago.  So far I've spent £70 on mobile broadband devices to cover the long period of time waiting for Plusnet and I don't want to have to spend any more.  Please can someone have a look into this for me?

 

Thanks

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 6,125
Thanks: 592
Fixes: 229
Registered: ‎01-01-2012

Re: 'Checking your line' issue

Fix

Sorry for the delayed response.

From what we can see this is sorted now?

Let us know if this isn't the case

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team