21-04-2020 12:39 PM - edited 21-04-2020 12:45 PM
I don't want to phone in as the call may be unnecessary. I see this issue commonly occurs when a previous Plusnet subscriber's residence has a Plusnet service ordered (I moved in a week ago).
Openreach have already been here and said everything is sorted and I can plug my equipment in already. What are the next steps?
Fixed! Go to the fix.