Changed to Fibre was supposed to go live yesterday

[#1]

Hi I have recently changed to fiber broadband it was supposed to go live yesterday but it hasn't and I haven't had any updates. can i please have an update on my order?

[#2]

Hi there and welcome to the community forums.

It looks like your upgrade has been delayed to the 16th because of engineer availability in your area.

I'll send out your router now, just to make sure it arrives in time.

EDIT: I see your router has already been sent out.

[#3]

Hi thank you for the reply. I will not need a router I already have a plusnet router.

[#4]

Which router do you have? The one they normally supply for ADSL will not work on Fibre.

[#5]

How do I find out if I have the right one?

[#6]

Have a look on the Help Pages here if you have the Hub One router you are OK, if not, you will need one.

[#7]

I do have the right one thank you for you're help.