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Changed from ADSL to Unlimited Fibre Extra - no router, no internet

stevewelling
Grafter
Posts: 108
Registered: ‎22-08-2007

Re: Changed from ADSL to Unlimited Fibre Extra - no router, no internet

Sorry ignore this, remembered it!
MisterW
Superuser
Superuser
Posts: 15,075
Thanks: 5,727
Fixes: 408
Registered: ‎30-07-2007

Re: Changed from ADSL to Unlimited Fibre Extra - no router, no internet

Dont forget the username needs @plusdsl.net on the end

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

TheMightyAJ
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: Changed from ADSL to Unlimited Fibre Extra - no router, no internet

Hey @stevewelling, I've just seen this and had a look at the account to check everything's okay. I can see the connection's up and running, which is a good sign! If there are any issues with the connection, please just give us a shout and we'll be more than happy to help out Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
stevewelling
Grafter
Posts: 108
Registered: ‎22-08-2007

Re: Changed from ADSL to Unlimited Fibre Extra - no router, no internet

Yeah, all good at the moment. Thanks for your help.

adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 113
Registered: ‎01-12-2020

Re: Changed from ADSL to Unlimited Fibre Extra - no router, no internet

Glad to hear that's all been sorted for you, give us a shout if you need any further support @stevewelling

 Adam
 Plusnet Help Team - Leeds