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Changed Mind about an Upgrade order.

ramissin
Grafter
Posts: 64
Thanks: 6
Registered: ‎14-04-2015

Changed Mind about an Upgrade order.

Yesterday I requested an update to fibre, for various reasons I've had a change of mind, can this be cancelled online or do I have to use the phone support ?

2 REPLIES
Moderator
Moderator
Posts: 19,259
Thanks: 2,158
Fixes: 348
Registered: ‎11-01-2008

Re: Changed Mind about an Upgrade order.

You'll need to call the customer options team.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

ramissin
Grafter
Posts: 64
Thanks: 6
Registered: ‎14-04-2015

Re: Changed Mind about an Upgrade order.

Thanks, sorted, but for gods sake tell someone to get rid of that vile 80's music when on hold, it's pure torture.Crazy2