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Change activation date

Jamie292
Interested
Posts: 2
Registered: ‎09-10-2021

Change activation date

Hi, I wonder if someone can help me I am due to leave my existing provider and join Plusnet on the 22/10/2021 however I was wondering if I could change the activation date to the 1/11/2021 as my existing provider has said that if I do this I won't be held to my contract with them I only put the order through yesterday
3 REPLIES 3
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 114
Registered: ‎01-12-2020

Re: Change activation date

Good morning @Jamie292

I've just sent you en SMS asking you to confirm that you'd like us to push back your activation date. Give me a shout on here once you've responded and I'll get that sorted.

 Adam
 Plusnet Help Team - Leeds
Jamie292
Interested
Posts: 2
Registered: ‎09-10-2021

Re: Change activation date

Just responded to the text adam thank you for the prompt reply 😊
adam945
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,319
Fixes: 114
Registered: ‎01-12-2020

Re: Change activation date

That's all been sorted for you @Jamie292 Smiley

It should reflect on your end within 48 hours or so.

 Adam
 Plusnet Help Team - Leeds