Change Activation date

[#1]

I just want to know can I change my activation date from 24/01/2019 to 08/02/2019 and I do have a £50 cashback, after i changed my activation date would my cashback be cancel?

and do i have to contact my current provider which is EE for the update? 

Thank you

[#2]

Hi @heidi25

Thanks for getting in touch and I am sorry for any delay in responding.

I have had a look into your account and can see that you have spoken with a colleague earlier today regarding this, you ca view the details here

If you need any further assistance feel free to get in touch.

[#3]

HI 

I have another problem after I changed my go live date from 23rd Jan to 8th Feb my old provider start think I am change on 23rd, I phoned them already but they said they can only make a note about it and won't know until the 23rd Jan so what should I do now?

[#4]

Hello @heidi25 

I have responded to your query via a ticket. You can view this by Clicking Here

Should you require any further assistance, please do get back in touch with us.
 

Many thanks.