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We ordered our new fiber broadband connection on the 13th of october 2016 and took advantage of your £50 cashback offer that you had advertised on the site.
Our Broadband went live on the 5th of November but I am unsure how to claim the cashback offer.
Could anybody help with this?
You'll receive an email within 10 days of your services going active (check your spam/junk folders), this will allow you to claim. More details are here: https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/#how-to-claim