Cashback email not received

[#1]

Hello,

I recently followed a link on a MoneySavingExpert webpage which forwarded me to your order webpage. Both webpages mentioned your £75 cashback offer.

The activation date was 4/6/18 although internet did not work until 5/6/2018 at 1630.

I cannot trace receiving an email explaining how I should claim the £75 cashback.

Could you please assist?

Thank you,

[#2]

Hi Andrew.

You should receive the e-mail to claim your cashback within 10 days of your services going active