Welcome to the community forums @strawberrymilk.
In order to re-order through quidco, you would unfortunately need to cancel the order you've placed, as you've said.
The quickest way to do this would be to give our Customer Options Team a call on 0800 013 2632 (Selecting the option for thinking of leaving)
I've checked the wait times and there's currently no wait for this department
When signing up the new account, you'd also need to choose a new username.
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