Can you confirm that my order has been placed

[#1]

Hi

I have placed an order for a fiber broadband and paid for the router cost. However I have not received a confirmation email, and nothing in my account shows that I placed the order. Can you please confirm the status of my order please?

Thanks

[#2]

Moderators Note

This topic has been moved from ADSL Broadband to My Orders

[#3]

Thanks for getting in touch @Takiplus1

I can confirm that the upgrade has gone through and the date for your fibre service to go live is the 10th of September.

You should receive the router a few days before then.

Let us know if you have any further questions