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Can't use existing 'phone number

Newbie
Posts: 1
Registered: ‎10-12-2020

Can't use existing 'phone number

Have had an e-mail from Plus net saying they can't use my existing (BT) 'phone number - finding it impossible to get anywhere with their assistants , chat line is useless, technical support not answering - anyone know why I can't keep this number? - thanks - Phil

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 32
Thanks: 7
Fixes: 2
Registered: ‎01-12-2020

Re: Can't use existing 'phone number

Hi Phil, thanks for your post, and I'm sorry you've received this information.

 

Disregard it, I can confirm that we are retaining your current telephone number, and your services are due to transfer over to ourselves on 24/25/2020.

 

Apologies for the inconvenience caused.

 

Thanks, Adam.

 Adam
 Plusnet Help Team