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Can't use existing 'phone number
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Can't use existing 'phone number
10-12-2020 12:01 PM
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Have had an e-mail from Plus net saying they can't use my existing (BT) 'phone number - finding it impossible to get anywhere with their assistants , chat line is useless, technical support not answering - anyone know why I can't keep this number? - thanks - Phil
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Re: Can't use existing 'phone number
11-12-2020 11:50 AM
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Hi Phil, thanks for your post, and I'm sorry you've received this information.
Disregard it, I can confirm that we are retaining your current telephone number, and your services are due to transfer over to ourselves on 24/25/2020.
Apologies for the inconvenience caused.
Thanks, Adam.
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