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Can I get updates on my order please?
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Can I get updates on my order please?
15-01-2019 7:13 PM
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Hi, I did order plusnet broadband on 11 December, last Friday I get email: Due to a technical issue, our suppliers have had to cancel your current order. This will take 24-48 hours to complete. Once this order has successfully cancelled, we will replace your orders manually. We have been asked to review your order on 15/01/19 for further updates, when hop[efully we can then replace the orders. So today I didn’t get any update, can I just ask how long more I need to wait? Thanks:)
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Re: Can I get updates on my order please?
15-01-2019 9:25 PM
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Hi povilaz@
I'm really sorry to hear about the delays you have experienced.
I have marked your open ticket as a complaint and manually placed your orders.
https://www.plus.net/wizard/?p=view_question&id=185470767
Please let us know if we can be of further assistance.
Kind Regards
- Ollie
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- Can I get updates on my order please?