cancel
Showing results for 
Search instead for 
Did you mean: 

Can I extend my activation date?

fionab0987
Newbie
Posts: 3
Registered: 4 weeks ago

Can I extend my activation date?

Not long just signed up for BB + line rental, but I have stupidly done it too early as my old supplier will be charging me a fee for leaving earlier than my contract. Can I extend my activation date by about 1 month? , or do I have to fill in the cancellation form?

 

Thanks

 

Fiona

 

 

4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 328
Thanks: 98
Fixes: 20
Registered: 26-03-2018

Re: Can I extend my activation date?

Hi fionab0987 

 

Welcome to the Forums! 

 

This should not be an issue really - we'd just need to know some specifics regarding dates etc. 

 

You can either give our Provisioning Team a ring and explain it, they would be able to do it on the phone there and then, or let us know the date on here and one of us will pick it up and make the changes then let you know when it's be done / if there are any other bots of info we need. 

 

All the best 

If this post resolved your issue please click the 'This fixed my problem' button
 Alisdair C
 Plusnet Help Team
fionab0987
Newbie
Posts: 3
Registered: 4 weeks ago

Re: Can I extend my activation date?

Hi,

 

That's great MasterOfReality.  

Can I change my activation date to 05/09/18. My username  is the same as my chat name

 

Thanks again

 

Fiona

 

Plusnet Help Team
Plusnet Help Team
Posts: 113
Thanks: 29
Fixes: 9
Registered: 23-01-2018

Re: Can I extend my activation date?

Hi @fionab0987,

 

I have actioned your request which can be looked over here

 

If you need any further help please let us know Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 OllieC
 Plusnet Help Team
fionab0987
Newbie
Posts: 3
Registered: 4 weeks ago

Re: Can I extend my activation date?

Thanks very much Ollie :-)