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Cabinet full after order

Yinz
Newbie
Posts: 2
Registered: ‎12-03-2022

Cabinet full after order

Hi
I’ve placed an order for plusnet internet.

I have now seen the cabinet is full after being provided a phone number.

Am I doomed?

3 REPLIES 3
Baldrick1
Moderator
Moderator
Posts: 11,618
Thanks: 5,166
Fixes: 415
Registered: ‎30-06-2016

Re: Cabinet full after order

@Yinz  Welcome to the forum.

If Openreach have accepted the order then it’s possible that you were allocated the last available port.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Yinz
Newbie
Posts: 2
Registered: ‎12-03-2022

Re: Cabinet full after order

Thanks for the reply.

Let's hope that is the case. Is there anyway to know if ooenreach have accepted the order?
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Cabinet full after order

Hi there,

I can check this for you. Could you private message me your account username?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet