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Bt to Plusnet during contract

stevenc1990
Newbie
Posts: 1
Registered: ‎17-07-2020

Bt to Plusnet during contract

Hi all

Can't find the info but my bt contract ends on the 4th August and I have ordered plusnet fibre and for it to activate on the 4th. Any idea if I will get a termination charge from bt

Cheers Steven
1 REPLY 1
Baldrick1
Seasoned Hero
Posts: 6,483
Thanks: 2,922
Fixes: 190
Registered: ‎30-06-2016

Re: Bt to Plusnet during contract

@stevenc1990  Welcome to the Plusnet forum.

Presumably you are following the correct procedure and leaving Plusnet to handle the transfer and have not cancelled your account with BT?

Be aware that the actual change over date will be dictated by BT technician availability. Personally I would not expect a cancellation charge but in truth only BT can answer your question.