Broadband still not activated
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Broadband still not activated
28-12-2020 11:11 AM
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Re: Broadband still not activated
28-12-2020 11:45 AM
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Welcome to the forums, @sarahfarr95 . It may not work, but have you tried plugging the modem/router in and seeing what happens? The 'you are connected' emails do have a habit of not being generated/disappearing.
Re: Broadband still not activated
28-12-2020 12:16 PM
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Re: Broadband still not activated
28-12-2020 12:18 PM
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Nothing to lose, @sarahfarr95 . What were the other lights doing?
Re: Broadband still not activated
28-12-2020 12:23 PM
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This topic has been moved from ADSL Broadband to My Order.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Broadband still not activated
28-12-2020 10:33 PM
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A flashing broadband light on the router means that the there’s no sync to the exchange which may be that engineering work hasn’t been complied yet.
View closed tickets by logging into your account here https://www.plus.net/wizard/?p=search can you see any indication of an activation date?
Re: Broadband still not activated
29-12-2020 8:11 AM
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Thanks for that, @Thrall . I knew there was a reason for that, just couldn't remember it and got side-tracked before I checked for the answer.
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