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Broadband ready to use

crypto_sloth
Rising Star
Posts: 57
Thanks: 11
Registered: 02-12-2016

Broadband ready to use

Hi,

this is a dumb question but I wait til after midnight to set the hub up ? The engineer set the hub up and it's been on Orange , sometimes w a red/orange colored 'b' below. All the checks he's done on the line show the broadband to be working or at least will be able to work.The phone socket is a BT OpenReach MK4 model.

any answers gratefully received , fan koo

1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 2,123
Thanks: 361
Fixes: 114
Registered: 22-08-2015

Re: Broadband ready to use

Hello there @crypto_sloth

 

I believe to have replied to your PM since this post. Still can't see an active connection on our radius server. Let us know if you have any problems configuring your router with your username and password.

I've joined the Plusnet Help Team as of May 2017. As such, I have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support