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Broadband order

FIXED
james13
Interested
Posts: 1
Registered: ‎02-11-2018

Broadband order

I recently had an email from you saying there was a problem with my new broadband order.

I have been trying to contact provisions but the wait times are too long.

How can I find out the status of my order ?

Many Thanks

James

1 REPLY 1
Dumbledore
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Broadband order

Fix

Hello @james13

 

I am sorry to hear there has been an issue in processing your broadband order and for the long wait times in our call queue.

 

I have looked into your account and responded to your query via a ticket. You can view my response by Clicking Here

 

Should you require any further assistance, please feel free to ask.