Broadband order

[#1]

The engineer apparently came yesterday to upgrade and connect our broadband for fibre but didn’t visit our house. Can You please confirm that this has been done and also confirm when our broadband will become active? Thank you

[#2]

Hi @tomofone,

Thank you for getting in touch and I am sorry for the delays in the activation of your service.

I have looked through your account and as my response contains account specific details I have responded via a ticket on your account that you can view here

If you have any further questions feel free to get in touch.

- Warwick