Broadband order

[#1]

I recently had an email from you saying there was a problem with my new broadband order.

I have been trying to contact provisions but the wait times are too long.

How can I find out the status of my order ?

Many Thanks

James

[#2 · Accepted solution]

Hello @james13

I am sorry to hear there has been an issue in processing your broadband order and for the long wait times in our call queue.

I have looked into your account and responded to your query via a ticket. You can view my response by Clicking Here

Should you require any further assistance, please feel free to ask.