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Broadband order not progressing

tomofone
Newbie
Posts: 4
Registered: ‎13-09-2018

Broadband order not progressing

We placed an order for your broadband and phone line 3 weeks ago and have not seen any progress with this yet. Could you please provide an update and notify me of any issues. I thought we would have been connected by now.

1 REPLY 1
OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Broadband order not progressing

Hi @tomofone,

 

I'm really sorry that you haven't had any contact regarding your orders and I have created a ticket for you here

 

Please feel free to get back in touch if there is anything else we may assist you with.

 

Thank you.