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Broadband activation

Juanita
Dabbler
Posts: 15
Registered: ‎29-03-2020

Broadband activation

My fibre broadband was supposed to go live from midnight. I’m waiting for a notification that service is now active so I can set up my router. I’ve no idea how long this process takes and Plusnet’s given no time frame for this.
4 REPLIES 4
dvorak
Moderator
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Registered: ‎11-01-2008

Re: Broadband activation


Moderators Note


This topic has been moved from Fibre to My Orders

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Juanita
Dabbler
Posts: 15
Registered: ‎29-03-2020

Re: Broadband activation

Correction: broadband service should’ve gone live by midnight last Saturday.
dvorak
Moderator
Moderator
Posts: 28,385
Thanks: 6,221
Fixes: 1,451
Registered: ‎11-01-2008

Re: Broadband activation

Have you plugged in your router to what happens? it's not going to do any harm.
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If it fixed it click 'This fixed my problem'
Juanita
Dabbler
Posts: 15
Registered: ‎29-03-2020

Re: Broadband activation

Haven’t tried as I was following ‘orders’ 😂 but will try if it won’t cause any problems. Thanks