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Broadband activation

FIXED
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Newbie
Posts: 2
Fixes: 1
Registered: Wednesday

Broadband activation

Hi,

 

We had an engineer out yesterday and have received a text to say the phone line is active. The router is still orange 24 hours later - when will this be activate? I really need the internet for work. 

 

Really appreciate you all must be really busy and thank you for still working! 

 

Ruth

2 REPLIES 2
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Posts: 22,320
Thanks: 3,608
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Registered: ‎11-01-2008

Re: Broadband activation


Moderators Note


This topic has been moved from ADSL Broadband to My Orders

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If it fixed it click 'This fixed my problem'
Highlighted
Newbie
Posts: 2
Fixes: 1
Registered: Wednesday

Re: Broadband activation

Fix
Hello, still no internet. Earlier today I did manage to get a blue light but all devices said no internet. It then went back to orange with orange b light on. I think from other chats in the forum the service has not been switched on? Could someone check for us please?

Thank you 🙂