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Broadband activation

payphone
Interested
Posts: 1
Registered: ‎03-12-2019

Broadband activation

Hi

I received email notification that my phone line activated on 25th November but I have no broadband activation yet. I have an open ticket on this issue which no one is repying to. Please can you activate the broadband.

 

Thanks

2 REPLIES 2
Mav
Moderator
Moderator
Posts: 21,516
Thanks: 4,395
Fixes: 501
Registered: ‎06-04-2007

Re: Broadband activation

Moderator's note(s):

Thread moved from ADSL Broadband to My Order.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: Broadband activation

Hi @payphone and welcome to the Community Forums. I've looked into your phone order and broadband activation and have updated a ticket on your account in regards to the activation dates and steps I've taken which can be seen here:
https://www.plus.net/wizard/?p=view_question&id=196788932