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Broadband activation

FIXED
rutht123
Newbie
Posts: 2
Fixes: 1
Registered: ‎25-03-2020

Broadband activation

Hi,

 

We had an engineer out yesterday and have received a text to say the phone line is active. The router is still orange 24 hours later - when will this be activate? I really need the internet for work. 

 

Really appreciate you all must be really busy and thank you for still working! 

 

Ruth

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Broadband activation


Moderators Note


This topic has been moved from ADSL Broadband to My Orders

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If it fixed it click 'This fixed my problem'
rutht123
Newbie
Posts: 2
Fixes: 1
Registered: ‎25-03-2020

Re: Broadband activation

Fix
Hello, still no internet. Earlier today I did manage to get a blue light but all devices said no internet. It then went back to orange with orange b light on. I think from other chats in the forum the service has not been switched on? Could someone check for us please?

Thank you 🙂