cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband activation time

Madmo26
Interested
Posts: 2
Registered: ‎12-08-2021

Broadband activation time

Today is my broadband activation day
I had a text at 12.55pm to say the phone line us ready to use but nothing about broadband. Is this guaranteed to be today?
2 REPLIES 2
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 130
Registered: ‎07-12-2017

Re: Broadband activation time

Hi @Madmo26, thanks for getting in touch. It looks like your broadband order has completed and you should have not long since received confirmation of this so should be able to connect your router and get online.

 

I'm sorry for the delays and don't hesitate to get  back to us should you have any further queries at all.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
dvorak
Moderator
Moderator
Posts: 28,517
Thanks: 6,305
Fixes: 1,459
Registered: ‎11-01-2008

Re: Broadband activation time


Moderators Note


This topic has been moved from Fibre to My Order

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'