Broadband activation date
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- Re: Broadband activation date
19-03-2018 9:53 AM
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I received my router 14th of march and did not hook it up as instructed since I did not receive a broadband activation date, this morning however I received a very puzzling message from Plusnet saying my order is in progress and should be completed by 15/03. this was obviously last week, so I tried to test it anyways and it says no broadband available. can someone please just tell me the expected date of activation? thanks.
Fixed! Go to the fix.
19-03-2018 11:51 AM
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Is the router still connected/powered up? I've made some changes our side that I'm hoping have helped.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Broadband activation date
19-03-2018 12:13 PM - edited 19-03-2018 12:20 PM
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hiya, thanks for the reply. I will turn it on again and report back.
edit - everything seems to be working fine, thanks!
Re: Broadband activation date
19-03-2018 2:31 PM
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