Broadband activated but no router

[#1]

Hello,
This is my first post,
I joined Plus.net on 5th June and was told my router was sent out by 1st class on the 16th of June but it has not arrived yet (today is 25th June)
My broadband was activated on 19th June however I am still unable to use it as I have no router.
Please can someone help me find out why this is happening?
Thanks, Jamesy

[#2 · Accepted solution]

At last panic over router arrived today 27th June only 8 days after my broadband was activated.....hopefully things will get better from now on.
Cheers, jamesy