cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband Transfer Failed to Complete

FIXED
davo47
Newbie
Posts: 4
Thanks: 1
Registered: ‎10-03-2022

Broadband Transfer Failed to Complete

My broadband and landline transfer from Sky to Plusnet failed to complete on 09/03/2022

Urgently need live broadband at home for my work
5 REPLIES 5
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Broadband Transfer Failed to Complete


Moderators Note


This topic has been moved from  Fibre to My Order

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Broadband Transfer Failed to Complete

Fix

Hi there,

I'm really sorry for the delay with your order.

I can see we've chased this up with our suppliers today and you should be back online now.

Can you let me know if that's the case? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
davo47
Newbie
Posts: 4
Thanks: 1
Registered: ‎10-03-2022

Re: Broadband Transfer Failed to Complete

Hi

Back online now

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Broadband Transfer Failed to Complete

Excellent and thanks for the confirmation @davo47

If you have further issues or there's anything else you need help with, feel free to get back to me and I'll be happy to help.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Mav
Moderator
Moderator
Posts: 22,371
Thanks: 4,725
Fixes: 514
Registered: ‎06-04-2007

Re: Broadband Transfer Failed to Complete

Moderator's note by Mike (Mav): The fix has been changed to @Gandalf as per message #3.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still