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Broadband/Phone line not activated

Lou28
Newbie
Posts: 1
Registered: ‎04-02-2020

Broadband/Phone line not activated

Hello, I had advised you I was moving house on 9th October giving ample time to transfer the Broadband and Phone line.  This was not done.  Which I then chased again on 26th October to be told the order was cancelled and you needed to order again, which was then told this would take 7-10 days - this service was appalling as I need the broadband to carry out my employment.  I was then advised that the live date would be 2nd November, which has now arrived and yet still no phoneline no broadband!!!  This is terrible, I am unable to contact anyone as the online chat is switched off!!!!!  I would need this rectifying today!  

1 REPLY 1
dvorak
Moderator
Moderator
Posts: 25,878
Thanks: 4,879
Fixes: 1,236
Registered: ‎11-01-2008

Re: Broadband/Phone line not activated


Moderators Note


This topic has been moved from ADSL Broadband to My Order

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