Showing results for 
Search instead for 
Did you mean: 

Broadband/Phone line not activated

Posts: 6
Registered: ‎04-02-2020

Broadband/Phone line not activated

Hello, I had advised you I was moving house on 9th October giving ample time to transfer the Broadband and Phone line.  This was not done.  Which I then chased again on 26th October to be told the order was cancelled and you needed to order again, which was then told this would take 7-10 days - this service was appalling as I need the broadband to carry out my employment.  I was then advised that the live date would be 2nd November, which has now arrived and yet still no phoneline no broadband!!!  This is terrible, I am unable to contact anyone as the online chat is switched off!!!!!  I would need this rectifying today!  

Posts: 29,236
Thanks: 6,542
Fixes: 1,474
Registered: ‎11-01-2008

Re: Broadband/Phone line not activated

Moderators Note

This topic has been moved from ADSL Broadband to My Order

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'